Causes and remedies

8784
0x2250
CiA: Continuous over current (internal)
Keypad display: PU over current
Cause
Remedy
Severity/response
–
Continuous overcurrent on the inverter/motor side.
 
–
DC bus relay has not been closed due to a malfunction.
 
–
Check motor and wiring for short circuits.
 
Fault
–
The inverter is disabled immediately. The motor has no torque (is coasting).
 
–
The event can only be reset after a blocking time.
 
Blocking time: 2 s
 
8992
0x2320
Short circuit or earth leakage at the motor end
Keypad display: Earth leak
Cause
Remedy
Severity/response
–
Short circuit/earth fault of motor cable
 
–
Capacitive charging current of the motor cable too high.
 
–
Check motor cable.
 
–
Check length of the motor cable.
 
–
Use shorter or lower-capacitance motor cable.
 
Fault
–
The inverter is disabled immediately. The motor has no torque (is coasting).
 
–
The event can only be reset after a blocking time.
 
Blocking time: 2 s
 
9024
0x2340
Short circuit at the motor end
Keypad display: Motor shorted
Cause
Remedy
Severity/response
Short circuit of motor cable
Check motor cable for short circuit.
Fault
–
The inverter is disabled immediately. The motor has no torque (is coasting).
 
–
The event can only be reset after a blocking time.
 
Blocking time: 2 s
 
9040
0x2350
CiA: i²xt overload (thermal state)
Keypad display: i2t motor
Cause
Remedy
Severity/response
Motor thermally overloaded, e. g. by an impermissible continuous current or by frequent or too long acceleration processes.
–
Check drive sizing.
 
–
Check machine/driven mechanics for excessive load.
 
–
Check settings of the motor data.
 
–
Reduce values for slip compensation 0x2B09:001 (P315.01), 0x2B09:002 (P315.02) and oscillation damping 0x2B0A:001 (P318.01), 0x2B0A:002 (P318.02).
 
Fault (configurable)
–
The event can only be reset after a blocking time.
 
Blocking time: 2 s
Setting parameters: 0x2D4B:003 (P308.03)
 
9090
0x2382
Fault - Device utilization (ixt) too high
Keypad display: Ixt error
Cause
Remedy
Severity/response
Device utilisation (ixt) too high by frequent and too long acceleration processes.
Check drive sizing.
–
Reduce the maximum current of the inverter 0x6073 (P324.00).
 
–
In case of high mass inertias, reduce maximum current of the inverter 0x6073 (P324.00) to 150 %.
 
Fault (configurable)
–
The event can only be reset after a blocking time.
 
Blocking time: 2 s
Setting parameters: 0x2D40:005 (P135.05)
 
9091
0x2383
Warning - Device utilization (ixt) too high
Keypad display: Ixt warning
Cause
Remedy
Severity/response
Device utilisation (ixt) too high by frequent and too long acceleration processes.
Check drive dimensioning.
Warning
 
9095
0x2387
Clamp responded too often
Keypad display: Clamp timeout
Cause
Remedy
Severity/response
Maximum current of the axis (display in 0x2DDF:002) has been reached too often in succession.
–
Select a flatter speed ramp.
 
–
Reduce the load.
 
–
Set Imax controller more dynamically.
 
Fault
Related topics
 
9096
0x2388
SL-PSM stall detection active
Keypad display: SL-PSM stall det.
Cause
Remedy
Severity/response
Overload of the motor with sensorless control for synchronous motors (SL-PSM).
–
Reduce load at the axis.
 
–
Check settings of the SL-PSM parameters.
 
Trouble
–
The inverter is disabled immediately. The motor has no torque (is coasting).
 
 
9098
0x238A
Maximum current reached
Keypad display: Imax reached
Cause
Remedy
Severity/response
The actual current0x6078 (P103.00) is equal to or higher than the max. current 0x6073 (P324.00).
–
Reduce the load on the motor or change the settings for the maximum current. 0x6073 (P324.00)
 
Information
 
12576
0x3120
Mains phase fault
Keypad display: Mains Phase fail
Cause
Remedy
Severity/response
Mains phase failure
–
Check wiring of the mains connection.
 
–
Check fuses.
 
Fault
 
12672
0x3180
UPS operation active
Keypad display: UPS oper. active
Cause
Remedy
Severity/response
Operation on uninterrupted 1x230V current supply (UPS) has been activated: Only a reduced output current is provided.
Switch back to operation with regular mains voltage.
Warning
Related topics
 
12816
0x3210
Fault - DC bus overvoltage
Keypad display: DC Bus OV
Cause
Remedy
Severity/response
DC-bus voltage has exceeded the error threshold for overvoltage due to a too high braking energy or a too high mains voltage. The error threshold (display in 0x2540:006 (P208.06)) results from the setting of the rated mains voltage in 0x2540:001 (P208.01).
–
Reduce dynamic performance of the load profile.
 
–
Check mains voltage.
 
–
Check settings for brake energy management.
 
Fault
 
12817
0x3211
DC bus overvoltage warning
Keypad display: Warn.DC Bus OV
Cause
Remedy
Severity/response
DC-bus voltage has exceeded the warning threshold for overvoltage set in 0x2540:005 (P208.05) due to a too high braking energy or a too high mains voltage.
–
Reduce dynamic performance of the load profile.
 
–
Check mains voltage.
 
–
Check settings for brake energy management.
 
Warning
 
12832
0x3220
Fault - DC bus undervoltage
Keypad display: DC Bus UV
Cause
Remedy
Severity/response
DC-bus voltage has fallen below the error threshold for undervoltage. The error threshold (display in 0x2540:003 (P208.03)) results from the setting of the rated mains voltage in 0x2540:001 (P208.01).
–
Check mains voltage.
 
–
0x2D87 (P105.00)Check DC-bus voltage.
 
–
Check mains settings.
 
–
Check fuses.
 
Trouble
Related topics
 
12833
0x3221
DC bus undervoltage warning
Keypad display: Warn.DC Bus UV
Cause
Remedy
Severity/response
DC-bus voltage has fallen below the warning threshold for undervoltage set in 0x2540:002 (P208.02).
–
Check mains voltage.
 
–
0x2D87 (P105.00) Check DC-bus voltage.
 
–
Check mains settings.
 
–
Check fuses.
 
Warning
Related topics
 
12834
0x3222
DC-bus voltage to low for power up
Keypad display: DC-bus on-UV
Cause
Remedy
Severity/response
The input voltage is too low to switch on the inverter.
–
Check mains voltage.
 
–
Check mains settings.
 
–
Check fuses.
 
Warning
Related topics
 
16912
0x4210
Fault - Power unit overtemperature
Keypad display: PU Overtemp.
Cause
Remedy
Severity/response
The heatsink temperature of the power unit (display in 0x2D84:001 (P117.01)) has exceeded the fixed error threshold (100 °C).
–
Ambient temperature too high.
 
–
Fan or ventilation slots are polluted.
 
–
Fan is defective.
 
–
Check mains voltage.
 
–
Provide for a sufficient cooling of the device. In case of a 100 % load, 60 C to +70°C are normal. Display of the heatsink temperature in 0x2D84:001 (P117.01).
 
–
Clean fan and ventilation slots. If required, replace fan.
 
–
Reduce switching frequency 0x2939 (P305.00)
 
Fault
 
17024
0x4280
Fault - Heat sink temperature sensor
Keypad display: Heatsink sensor
Cause
Remedy
Severity/response
Sensor for the temperature monitoring of the power unit is defective. The failure of the temperature monitoring function poses the risk of overheating!
Hardware error: it is necessary to contact the manufacturer, since the device must be replaced.
Fault
 
17025
0x4281
Heat sink fan warning
Keypad display: Heatsink fan
Cause
Remedy
Severity/response
Warning of the heatsink fan.
Clean fan and ventilation slots. If required, replace fan. The fans can be unlocked via locking hooks and can then be removed.
Warning
 
17029
0x4285
PU overtemperature warning
Keypad display: Warn.PU Overtemp
Cause
Remedy
Severity/response
The heatsink temperature of the power unit (display in 0x2D84:001 (P117.01)) has exceeded the warning threshold set in 0x2D84:002.
–
Ambient temperature too high.
 
–
Fan or ventilation slots are polluted.
 
–
Fan is defective.
 
–
Provide for a sufficient cooling of the device.
 
–
Clean fan and ventilation slots.
 
–
If required, replace fan.
 
Warning
 
20754
0x5112
External supply voltage critical
Keypad display: Ext. supply low
Cause
Remedy
Severity/response
External supply voltage failed or too low.
–
Check optional external 24V voltage supply (terminal X3/24E), if connected.
 
–
Check mains voltage.
 
Warning
 
20864
0x5180
Overload 24 V supply
Keypad display: Overload 24V
Cause
Remedy
Severity/response
Output current at the 24V output or at the digital outputs too high.
Check 24V output and digital outputs for earth fault or overload.
Warning
 
21376
0x5380
OEM hardware incompatible
Keypad display: Incomp. OEM HW
Cause
Remedy
Severity/response
The control unit (OEM hardware) is not compatible with the power unit (OEM hardware).
–
Use compatible hardware.
 
–
Contact the OEM.
 
Fault
–
The inverter is disabled immediately. The motor has no torque (is coasting).
 
–
The event can only be reset by mains switching.
 
 
24970
0x618A
Warning - Internal fan
Keypad display: Internal fan
Cause
Remedy
Severity/response
Warning of the internal fan.
Check/replace internal fan.
Warning
 
25216
0x6280
Trigger/functions connected incorrectly
Keypad display: P400 config err
Cause
Remedy
Severity/response
The assignment directives have not been observed.
–
If the "flexible I/O configuration" is active as control source, the "Enable inverter" or "Run" function must be connected to a digital input in order that the motor can be stopped again any time!
 
–
The use of the "Start forward (CW)" and "Start reverse (CCW)" functions excludes the use of the "Run forward (CW)" and "Run reverse (CCW)" functions, and vice versa.
 
Check and correct the assignment of the triggers to the functions.
–
With keypad or network control, the two "Enable inverter 0x2631:001 (P400.01)" and "Run 0x2631:002 (P400.02)" functions can also be set to "Constant TRUE [1]" to start the motor.
 
Trouble
 
25217
0x6281
User-defined fault 1
Keypad display: User fault 1
Cause
Remedy
Severity/response
Flexible I/O configuration: the "Activate fault 1" function was activated via the trigger selected in 0x2631:043 (P400.43).
Eliminate error cause and then reset error.
Fault
 
25218
0x6282
User-defined fault 2
Keypad display: User fault 2
Cause
Remedy
Severity/response
Flexible I/O configuration: the "Activate fault 2" function was activated via the trigger selected in 0x2631:044 (P400.44).
Eliminate error cause and then reset error.
Fault
 
25232
0x6290
Warning invert rotation
Keypad display: Invert rotation
Cause
Remedy
Severity/response
–
Negative setpoint selection with an active limitation of rotation 0x283A (P304.00).
 
–
The "Reverse rotational direction" 0x2631:013 (P400.13) function was requested with an active limitation of rotation 0x283A (P304.00).
 
–
Check setpoint selection and trigger.
 
–
Check setting in 0x283A (P304.00).
 
Warning
–
The motor is brought to a standstill, since a reversal of the rotating direction is not permissible.
 
 
25233
0x6291
Maximuml allowed troubles exceeded
Keypad display: Trouble overflow
Cause
Remedy
Severity/response
The number of permitted restart attempts after a fault set in 0x2839:003 (P760.03) was exceeded. The fault occurred to frequently and could not be reset.
Check and the eliminate the fault.
Fault
–
The motor remains at a standstill, no automatic restart is executed.
 
 
25248
0x62A0
User-defined fault (LECOM)
Keypad display: UserFault(LECOM)
Cause
Remedy
Severity/response
The "Activate fault" function was triggered via bit 10 of the LECOM control word 0x400B:002 (P592.02).
Eliminate error cause and then reset error.
Fault
 
25249
0x62A1
Network: user fault 1
Keypad display: Netw.UserFault 1
Cause
Remedy
Severity/response
The "Activate fault 1" function was triggered via the NetWordIN1 data word 0x4008:001 (P590.01).
Eliminate error cause and then reset error.
Fault
 
25250
0x62A2
Network: user fault 2
Keypad display: Netw.UserFault 2
Cause
Remedy
Severity/response
The "Activate fault 2" function was triggered via the NetWordIN1 data word 0x4008:001 (P590.01).
Eliminate error cause and then reset error.
Fault
 
25265
0x62B1
NetWordIN1 configuration incorrect
Keypad display: NetWordIN1 error
Cause
Remedy
Severity/response
Two bits of the NetWordIN1 data word 0x4008:001 (P590.01) were assigned to the same function.
Check and correct configuration of the NetWordIN1 data word.
–
The functions that are to be triggered via bits 0 ... 15 of the NetWordIN1 data word are defined in 0x400E:001 (P505.01) ... 0x400E:016 (P505.16).
 
Trouble
 
25505
0x63A1
CU: load error ID tag
Keypad display: CU ID tag error
Cause
Remedy
Severity/response
Calibration data of the control unit not compatible or faulty.
–
Update firmware of the inverter to the most recent version.
 
–
If the error persists, the control unit or the device has to be replaced. In this case, please contact the manufacturer.
 
Fault
–
The inverter is disabled immediately. The motor has no torque (is coasting).
 
–
The event can only be reset by mains switching.
 
 
25506
0x63A2
PU: load error ID tag
Keypad display: PU ID tag error
Cause
Remedy
Severity/response
Calibration data of the power unit not compatible or faulty.
–
Update firmware of the inverter to the most recent version.
 
–
If the error persists, the power unit or the device has to be replaced. In this case, please contact the manufacturer.
 
Fault
–
The inverter is disabled immediately. The motor has no torque (is coasting).
 
–
The event can only be reset by mains switching.
 
 
25507
0x63A3
Power unit unknown
Keypad display: PU unknown
Cause
Remedy
Severity/response
The power unit installed is not supported by the software.
Update firmware of the inverter to the most recent version.
Fault
–
The inverter is disabled immediately. The motor has no torque (is coasting).
 
–
The event can only be reset by mains switching.
 
 
28800
0x7080
Assertion level monitoring (Low/High)
Keypad display: Assertionlevel
Cause
Remedy
Severity/response
The last setting of the connection level differs from the saved setting.
1.
Execute device command "Save user data" 0x2022:003 (P700.03).
 
2.
Switch inverter off and on again.
 
Fault
 
28801
0x7081
Fault - Analog input 1
Keypad display: AI1 fault
Cause
Remedy
Severity/response
The monitoring function of the input signal configured for analog input 1 in 0x2636:008 (P430.08) and 0x2636:009 (P430.09) has been triggered.
–
Check input signal at analog input 1.
 
–
Check configuration of the monitoring function.
 
Fault (configurable)
Setting parameters: 0x2636:010 (P430.10)
Related topics
 
28802
0x7082
Analog input 2 fault
Keypad display: AI2 fault
Cause
Remedy
Severity/response
The monitoring function of the input signal configured for analog input 2 in 0x2637:008 (P431.08) and 0x2637:009 (P431.09) has been triggered.
–
Check input signal at analog input 2.
 
–
Check configuration of the monitoring function.
 
Fault (configurable)
Setting parameters: 0x2637:010 (P431.10)
Related topics
 
28833
0x70A1
Analog output 1 fault
Keypad display: AO1 fault
Cause
Remedy
Severity/response
Open circuit or short circuit at analog output 1.
–
Check wiring of analog output 1.
 
–
Check definition of the output range in 0x2639:001 (P440.01).
 
Warning
Related topics
 
28834
0x70A2
Analog output 2 fault
Keypad display: AO2 fault
Cause
Remedy
Severity/response
Error message is not available.
Warning
 
28961
0x7121
Fault - Pole position identification
Keypad display: Pole pos. error
Cause
Remedy
Severity/response
–
Too many deviations during the pole position identification.
 
–
Compared to the inverter, the rated motor current is too high or too low.
 
–
Check setting of the motor data.
 
–
Ensure that the motor is at a standstill during the pole position identification process.
 
–
Ensure that the motor and inverter match each other in terms of power.
 
Fault (configurable)
Setting parameters: 0x2C60
 
29056
0x7180
Motor overcurrent
Keypad display: Mot max current
Cause
Remedy
Severity/response
The motor current has exceeded the warning/error threshold for the motor current monitoring set in 0x2D46:001 (P353.01).
–
Check motor load.
 
–
Check drive dimensioning.
 
–
Check warning threshold or error threshold set in 0x2D46:001 (P353.01).
 
Fault (configurable)
–
The event can only be reset after a blocking time.
 
Blocking time: 1 s
Setting parameters: 0x2D46:002 (P353.02)
Related topics
 
30336
0x7680
Memory module is full
Keypad display: EPM full
Cause
Remedy
Severity/response
The memory module contains too many parameter settings.
Execute "Save user data" 0x2022:003 (P700.03) device command again. This reinitialises the user memory with the current parameter settings. In this way, parameter settings that are no longer required are automatically deleted.
Warning
–
The parameter settings were not saved in the memory module.
 
 
30337
0x7681
Memory module not present
Keypad display: EPM not present
Cause
Remedy
Severity/response
The inverter memory module was removed.
1.
Switch off inverter.
 
2.
Plug the memory module into the inverter.
 
3.
Switch the inverter on again.
 
Note: The memory module cannot be replaced during ongoing operation!
Fault
–
The default setting stored in the inverter firmware has been loaded.
 
–
The error cannot be reset by the user.
 
 
30338
0x7682
Invalid user data
Keypad display: EPM invalid data
Cause
Remedy
Severity/response
The user parameter settings in the memory module are invalid.
1.
Execute user parameter settings again.
 
2.
Execute device command "Save user data" 0x2022:003 (P700.03).
 
Fault
–
The user parameter settings are lost.
 
–
The default settings were automatically loaded.
 
 
30340
0x7684
Data not compl. saved before powerdown
Keypad display: Save incomplete
Cause
Remedy
Severity/response
Saving of the parameter settings was interrupted by an unexpected disconnection.
1.
Check user parameter settings. (The loaded backup is an older version.)
 
2.
If required, repeat the changes made last.
 
3.
Execute device command "Save user data" 0x2022:003 (P700.03).
 
Warning
–
The user parameter settings were not fully saved.
 
–
At the next switch-on, the data stored are copied to the user memory.
 
 
30342
0x7686
Network - Configuration error
Keypad display: Comm.error
Cause
Remedy
Severity/response
The configuration of the fieldbus is incorrect (switch position).
1.
Switch off inverter.
 
2.
Check and rectify the "CANopen/Modbus” change-over switch.
 
3.
Switch the inverter on again.
 
Fault
 
30345
0x7689
Memory module: invalid OEM data
Keypad display: OEM data invalid
Cause
Remedy
Severity/response
The OEM memory contains invalid parameter settings or is empty.
–
Execute device command "Save OEM data" 0x2022:006 (P700.06).
 
–
Thus, the user parameter settings get lost!
 
Warning
–
The user parameter settings were automatically loaded.
 
 
30346
0x768A
Memory module: wrong type
Keypad display: Wrong EPM
Cause
Remedy
Severity/response
The memory module connected is not supported by the inverter.
1.
Switch off inverter.
 
2.
Replace plugged-in memory module by a memory module that matches the inverter.
 
3.
Switch the inverter on again.
 
Fault
–
The default setting stored in the inverter firmware has been loaded.
 
–
The error cannot be reset by the user.
 
 
30352
0x7690
EPM firmware version incompatible
Keypad display: EPM-FW incomp.
Cause
Remedy
Severity/response
The parameter settings saved in the memory module are incompatible with the firmware version.
1.
Execute device command "Load default settings" 0x2022:001 (P700.01).
 
2.
Execute "Save user data" 0x2022:003 (P700.03) or "Save OEM data" 0x2022:006 (P700.06) device command.
 
Fault
–
The data have been loaded into the RAM memory, but they are incompatible.
 
 
30353
0x7691
EPM data: firmware type incompatible
Keypad display: EPM: FW incomp.
Cause
Remedy
Severity/response
The parameter settings saved in the memory module are incompatible with the firmware type.
Example: Memory module of an inverter with an application I/O is used in an inverter with a standard I/O.
1.
Execute device command "Load default settings" 0x2022:001 (P700.01).
 
2.
Execute "Save user data" 0x2022:003 (P700.03) or "Save OEM data" 0x2022:006 (P700.06) device command.
 
Fault
–
The data have been loaded into the RAM memory, but they are incompatible.
 
 
30354
0x7692
EPM data: new firmware type detected
Keypad display: UserCU not match
Cause
Remedy
Severity/response
The parameter settings saved in the memory module do not match the inverter hardware.
1.
Check parameter settings.
 
2.
Reset error.
 
3.
Execute "Save user data" 0x2022:003 (P700.03) or "Save OEM data" 0x2022:006 (P700.06) device command.
 
Fault
–
The data have been loaded into the RAM memory without being modified, and they are compatible.
 
–
The settings loaded must be accepted by the user (see remedy).
 
 
30355
0x7693
EPM data: PU size incompatible
Keypad display: EPM PU size inco
Cause
Remedy
Severity/response
The parameter settings saved in the memory module are incompatible with the inverter.
1.
Execute device command "Load default settings" 0x2022:001 (P700.01).
 
2.
Execute "Save user data" 0x2022:003 (P700.03) or "Save OEM data" 0x2022:006 (P700.06) device command.
 
Fault
–
The data have been loaded into the RAM memory, but they are incompatible.
 
 
30356
0x7694
EPM data: new PU size detected
Keypad display: EPM new PU size
Cause
Remedy
Severity/response
The parameter settings saved in the memory module comply with a different hardware.
Example: Memory module of an inverter with a power of 3 kW is used in an inverter with a power of 18.5 kW.
1.
Check parameter settings.
 
2.
Reset error.
 
3.
Execute "Save user data" 0x2022:003 (P700.03) or "Save OEM data" 0x2022:006 (P700.06) device command.
 
Fault
–
The data have been loaded into the RAM memory without being modified, and they are compatible.
 
–
The settings loaded must be accepted by the user (see remedy).
 
 
30357
0x7695
Invalid parameter changeover configuration
Keypad display: InvalidChgovrCfg
Cause
Remedy
Severity/response
One or more parameters can no longer be used for the "Parameter change-over" function.
1.
Check error message for parameter change-over in 0x4047:001 (P756.01).
 
2.
Correct the list entry shown in 0x4047:002 (P756.02).
 
Warning
–
The parameter change-over function is deactivated.
 
 
30358
0x7696
EPM data: unknown parameter found
Keypad display: Unkn. Par in EPM
Cause
Remedy
Severity/response
The memory module contains parameter settings for one or several parameters that are not known to the inverter.
Execute the "Save user data" 0x2022:003 (P700.03) device command. This reinitialises the user memory with the current parameter settings. In this way, parameter settings that are no longer required are automatically deleted.
Information
 
30359
0x7697
Parameter changes lost
Keypad display: Parameter loss
Cause
Remedy
Severity/response
A voltage failure has occurred and changed parameter settings that had not been saved yet were available.
1.
Execute parameter settings again.
 
2.
Execute device command "Save user data" 0x2022:003 (P700.03).
 
Fault
–
The parameter settings changed have been lost.
 
 
33045
0x8115
Time-out (PAM)
Keypad display: Time-out (PAM)
Cause
Remedy
Severity/response
The parameter access monitoring (PAM) function has been activated. For a time longer than the time-out period set in 0x2552:003 (P595.03), no value was entered into the "Keep-alive-Register" 0x2552:002 (P595.02).
–
Check communication.
 
–
Check settings of the parameter access monitoring (PAM) function.
 
No response (configurable)
Setting parameters: 0x2552:004 (P595.04)
 
33050
0x811A
BACnet time-out
Keypad display: BACnet time-out
Cause
Remedy
Severity/response
BACnet MS/TP communication timeout
–
Check communication
 
–
Restore communication or change the "Network" control mode
 
Fault (configurable)
Setting parameters: 0x2856:001
 
33154
0x8182
CAN: bus off
Keypad display: CAN: bus off
Cause
Remedy
Severity/response
Too many faulty frames have been received.
–
Defective cable (e. g. loose contact).
 
–
Two nodes with the same node address.
 
–
Check wiring of the network.
 
–
Check bus terminating resistor.
 
–
Set the identical baud rate for each node of the network.
 
–
Assign a unique node address to each node of the network.
 
–
Eliminate EMC interferences.
 
Trouble (configurable)
–
Change to the "Bus-Off" communication status.
 
Setting parameters: 0x2857:010
 
33155
0x8183
CAN: warning
Keypad display: CAN bus warning
Cause
Remedy
Severity/response
Too many faulty frames have been received.
–
Defective cable (e. g. loose contact).
 
–
Two nodes with the same node address.
 
–
Check wiring of the network.
 
–
Check bus terminating resistor.
 
–
Set the identical baud rate for each node of the network.
 
–
Assign a unique node address to each node of the network.
 
–
Eliminate EMC interferences.
 
Warning (configurable)
Setting parameters: 0x2857:011
 
33156
0x8184
CAN: heartbeat time-out consumer 1
Keypad display: CAN heartb. C1
Cause
Remedy
Severity/response
Within the heartbeat time 0x1016:001 (P520.01), no heartbeat telegram was received by node 1 to be monitored.
–
Check communication with the heartbeat producer.
 
–
Reactivate heartbeat producer.
 
Fault (configurable)
Setting parameters: 0x2857:005
Related topics
 
33157
0x8185
CAN: heartbeat time-out consumer 2
Keypad display: CAN heartb. C2
Cause
Remedy
Severity/response
Within the heartbeat time 0x1016:002 (P520.02), no heartbeat telegram was received by node 2 to be monitored.
–
Check communication with the heartbeat producer.
 
–
Reactivate heartbeat producer.
 
Fault (configurable)
Setting parameters: 0x2857:006
Related topics
 
33158
0x8186
CAN: heartbeat time-out consumer 3
Keypad display: CAN heartb. C3
Cause
Remedy
Severity/response
Within the heartbeat time 0x1016:003 (P520.03), no heartbeat telegram was received by node 3 to be monitored.
–
Check communication with the heartbeat producer.
 
–
Reactivate heartbeat producer.
 
Fault (configurable)
Setting parameters: 0x2857:007
Related topics
 
33159
0x8187
CAN: heartbeat time-out consumer 4
Keypad display: CAN heartb. C4
Cause
Remedy
Severity/response
Within the heartbeat time 0x1016:004 (P520.04), no heartbeat telegram was received by node 4 to be monitored.
–
Check communication with the heartbeat producer.
 
–
Reactivate heartbeat producer.
 
Fault (configurable)
Setting parameters: 0x2857:008
Related topics
 
33185
0x81A1
Modbus: network time-out
Keypad display: Modbus time-out
Cause
Remedy
Severity/response
No valid messages have been received via the Modbus for a longer time than the time-out time set in 0x2858:002 (P515.02).
–
Check communication with the master.
 
–
Check wiring.
 
–
Check bus termination.
 
Fault (configurable)
Setting parameters: 0x2858:001 (P515.01)
 
33186
0x81A2
Modbus: incorrect request by master
Keypad display: Modbus request
Cause
Remedy
Severity/response
The request by the master is invalid, e. g. invalid CRC checksum, non-supported function code, or impermissible data access.
Check request by the master:
–
Value in the valid range?
 
–
Function code valid?
 
–
No impermissible write access? (e. g. with regard to read-only parameters)
 
Warning
The inverter (slave) responds to the master with an error code:
–
0x01 = invalid function code
 
–
0x02 = invalid data address
 
–
0x03 = invalid data value
 
–
0x04 = slave device failure
 
 
33425
0x8291
CAN: RPDO1 time-out
Keypad display: Timeout RPDO1
Cause
Remedy
Severity/response
RPDO1 was not received within the time-out period set in 0x1400:005 (P540.05) or with the sync configured.
Fault (configurable)
Setting parameters: 0x2857:001
Related topics
 
33426
0x8292
CAN: RPDO2 time-out
Keypad display: Timeout RPDO2
Cause
Remedy
Severity/response
RPDO2 was not received within the time-out period set in 0x1401:005 (P541.05) or with the sync configured.
Fault (configurable)
Setting parameters: 0x2857:002
Related topics
 
33427
0x8293
CAN: RPDO3 time-out
Keypad display: Timeout RPDO3
Cause
Remedy
Severity/response
RPDO3 was not received within the time-out period set in 0x1402:005 (P542.05) or with the sync configured.
Fault (configurable)
Setting parameters: 0x2857:003
Related topics
 
33553
0x8311
Torque limit reached
Keypad display: Torque limit
Cause
Remedy
Severity/response
Motor has reached the torque limit:
–
0x2949:003 (P337.03): Actual positive torque limit
 
–
0x2949:004 (P337.04): Actual negative torque limit
 
–
Observe load requirements.
 
–
Reduce motor load.
 
–
Check set torque limits and sources for the torque limits.
 
No response (configurable)
Setting parameters: 0x2D67:001 (P329.01)
Related topics
 
33664
0x8380
Function not allowed in selected operating mode
Keypad display: Func. n. allowed
Cause
Remedy
Severity/response
The selected function is not permissible in the chosen operating mode.
–
Selection of torque mode [-1] in 0x6060 (P301.00) with incompatible motor control in 0x2C00 (P300.00).
 
–
Selection of invalid drive mode [0] in 0x6060 (P301.00).
 
–
Note: selection of torque mode [-1] in 0x6060 (P301.00) with incompatible motor control in 0x2C00 (P300.00).
 
–
Check settings of operation modes.
 
Warning
 
36992
0x9080
Keypad removed
Keypad display: Keypad removed
Cause
Remedy
Severity/response
The keypad was removed while the keypad control was activated.
–
Plug keypad back in or activate another control source.
 
Fault
 
65285
0xFF05
Safety option - Internal error
Keypad display: Safety int.Error
Cause
Remedy
Severity/response
Error message is not available.
The integrated safety technology is defective.
The inverter must be replaced.
Note!
The user is not allowed to change inverters that come with integrated safety technology.
–
The safety module must not be removed.
 
–
The user must not carry out any repairs on the safety module.
 
–
The safety module is not a spare part.
 
Fault
–
The inverter is disabled immediately. The motor has no torque (is coasting).
 
–
The event can only be reset by mains switching.
 
 
65286
0xFF06
Motor overspeed
Keypad display: Motor overspeed
Cause
Remedy
Severity/response
The motor speed has reached the error threshold for overspeed set in 0x2D44:001 (P350.01).
Adapt the maximum motor speed 0x6080 (P322.00) and the warning threshold or error threshold 0x2D44:001 (P350.01).
Fault (configurable)
–
The event can only be reset after a blocking time.
 
Blocking time: 1 s
Setting parameters: 0x2D44:002 (P350.02)
Related topics
 
65289
0xFF09
Motor phase missing
Keypad display: Mot.Phase miss.
Cause
Remedy
Severity/response
A failure of several motor phases has been detected.
–
Check wiring between inverter and motor.
 
–
In case of a false tripping, adapt the settings for the motor phase failure detection.
 
No response (configurable)
–
The event can only be reset after a blocking time.
 
Blocking time: 2 s
Setting parameters: 0x2D45:001 (P310.01)
 
65290
0xFF0A
Motor phase failure phase U
Keypad display: Phase U failure
Cause
Remedy
Severity/response
A failure of the motor phase U has been detected.
–
Check wiring between inverter and motor.
 
–
In case of a false tripping, adapt the settings for the motor phase failure detection.
 
–
0x2D45:002 (P310.02) (Current threshold)
 
–
0x2D45:003 (P310.03) (Voltage threshold)
 
 
No response (configurable)
–
The event can only be reset after a blocking time.
 
Blocking time: 2 s
Setting parameters: 0x2D45:001 (P310.01)
 
65291
0xFF0B
Motor phase failure phase V
Keypad display: Phase V failure
Cause
Remedy
Severity/response
A failure of the motor phase V has been detected.
–
Check wiring between inverter and motor.
 
–
In case of a false tripping, adapt the settings for the motor phase failure detection.
 
–
0x2D45:002 (P310.02) (Current threshold)
 
–
0x2D45:003 (P310.03) (Voltage threshold)
 
 
No response (configurable)
–
The event can only be reset after a blocking time.
 
Blocking time: 2 s
Setting parameters: 0x2D45:001 (P310.01)
 
65292
0xFF0C
Motor phase failure phase W
Keypad display: Phase W failure
Cause
Remedy
Severity/response
No response (configurable)
–
The event can only be reset after a blocking time.
 
Blocking time: 2 s
Setting parameters: 0x2D45:001 (P310.01)
 
65305
0xFF19
Motor parameter identification fault
Keypad display: Motor ID fault
Cause
Remedy
Severity/response
During the automatic identification of the motor, an error has occurred.
–
Set motor data so that they comply with the data on the motor nameplate.
 
–
Check wiring of the motor.
 
Fault
 
65311
0xFF1F
FMF Error
Keypad display: FMF Error
Cause
Remedy
Severity/response
Configuration or runtime error
–
Check configuration
 
–
Check FMF error code 0x4050:002 to determine the error cause.
 
Fault
 
65317
0xFF25
Cascading overload
Keypad display: Cascad. overload
Cause
Remedy
Severity/response
Cascade function for pumps and fans The maximum frequency in 0x2916 (P211.00) has been reached and no free additional pump is available.
–
Check configuration of the cascade function.
 
–
Check drive sizing.
 
Warning
 
65335
0xFF37
Automatic start disabled
Keypad display: Auto start disab
Cause
Remedy
Severity/response
At mains connection, a start command was already available and the automatic start at power-up is set in 0x2838:002 (P203.02) to "Off [0]".
Deactivate starting command and reset error.
Fault
 
65336
0xFF38
Load loss detected
Keypad display: Load loss
Cause
Remedy
Severity/response
In a running motor, the motor load (current) is monitored. When the motor load falls below the threshold value specified in Load loss detection: threshold (0x4006:001 (P710.01)) for the period of time specified in Load loss detection: delay time (0x4006:002 (P710.02)), load loss protection is triggered.
Check utilisation
No response (configurable)
Setting parameters: 0x4006:003 (P710.03)
 
65337
0xFF39
Motor overload
Keypad display: Motor overload
Cause
Remedy
Severity/response
If the apparent motor current exceeds a defined threshold value 0x4007:002 for a certain amount of time 0x4007:001, heavy duty monitoring is triggered.
Check the motor load.
No response (configurable)
Setting parameters: 0x4007:003
 
65366
0xFF56
Maximum motor frequency reached
Keypad display: Max. motor freq.
Cause
Remedy
Severity/response
–
The limitation of the maximum motor speed set in 0x6080 (P322.00) is active.
 
–
The maximum output frequency of the inverter has been reached.
 
–
Depending on the parameter setting of 0x2D44:001 (P350.01) (Overspeed monitoring: threshold), the speed limitation (0x6080 / Max. motor speed) may become active before speed monitoring.
 
Check application.
Warning
 
65370
0xFF5A
Manual mode disabled
Keypad display: Man. mode disabl
Cause
Remedy
Severity/response
Indicates the deactivation of the manual speed control.
Warning
 
65371
0xFF5B
Manual mode activated
Keypad display: Man. mode act.
Cause
Remedy
Severity/response
Indicates the activation of the manual speed control.
Warning
 
65372
0xFF5C
Manual mode time-out
Keypad display: ManMode time-out
Cause
Remedy
Severity/response
If "manual operation" is active, an error is generated in case the communication links get lost.
The error can be only be reset if the connection is restored or the control mode is changed to a different value than "manual operation".
Fault
 
65393
0xFF71
Wrong password
Keypad display: Wrong password
Cause
Remedy
Severity/response
A wrong password has been entered several times.
Wait until the blocking time has elapsed and then enter the correct password.
Warning
–
The blocking time for entering a password is more than 10 seconds. (The blocking time is doubled every time an incorrect password is entered.)
 
–
No password can be entered as long as the blocking time is active.
 
Related topics
 
65394
0xFF72
Warning
Keypad display: Warning
Cause
Remedy
Severity/response
Inverter is not compatible with the Controller/PLC (brand protection).
–
The Controller has not written a deactivation password in the parameter yet.
 
–
The deactivation password written by the Controller is incorrect.
 
Use corresponding (compatible) OEM components.
Warning
–
No response from the inverter.
 
–
The decision on whether the machine will be commissioned or not is made by the Controller.
 
Related topics
 
65395
0xFF73
Fatal Error
Keypad display: Fatal Error
Cause
Remedy
Severity/response
Error when reading the data from the control unit.
–
Switch inverter off and on again.
 
–
If the error occurs again, the manufacturer must be contacted, since the control unit or the device has to be replaced.
 
Fault
–
Operation of the inverter is not possible.
 
 
65413
0xFF85
Keypad full control active
Keypad display: Keypad full ctrl
Cause
Remedy
Severity/response
If the "Keypad Full Control" control mode is active.
To exit the control mode, press the keypad key CTRL.
Warning
–
Both the activity of controlling and the setpoint selection are carried out via the keypad.
 
Related topics